The Joint Admissions and Matriculation Board (JAMB) has made it clear that candidates cannot change the phone number used for their UTME registration when trying to generate a profile code.
This clarification came after a candidate, @ruth_abiks, asked about the issue on JAMB’s official Twitter handle (@JAMBHQ).
The candidate explained that she couldn’t retrieve the mobile number she used to create her JAMB profile code in 2021 after making corrections to her National Identification Number (NIN).
She wanted to know if her updated NIN could be linked to JAMB without needing her old phone number.
In response, JAMB stated:
“@ruth_Abik, you can’t swap your registration mobile number. Kindly retrieve the phone number used to generate the profile code in 2021 to register for UTME again.”
This means that if candidates lose access to their registered phone numbers, they must retrieve them to proceed with UTME registration. The phone number used initially is essential because it is linked to the candidate’s profile code and other important details.
JAMB has consistently emphasized the importance of keeping your registration phone number safe and accessible. The profile code is a unique identifier tied directly to the phone number and NIN of the candidate.
For candidates with similar issues, JAMB advises visiting their mobile network provider to retrieve their old SIM cards or phone numbers. This step is necessary to complete UTME registration smoothly and ensure data synchronization.
As the 2025 UTME registration approaches, JAMB encourages all candidates to confirm they have access to their registration phone numbers and ensure their NIN details are accurate and up-to-date.
