A Cybertruck owner in New York says his truck’s doors have started opening on their own after recent snowstorms, and he believes melting snow may be getting into the electronics and causing the strange behavior.
The owner, Greg Filipkowski, says this is now the second time the problem has happened, and he is becoming increasingly frustrated after Tesla service reportedly blamed the issue on window tint that was installed years ago.
He wrote, “So, a month after a snowstorm, my passenger door started opening on its own because the melted snow from the storm got through the cracks.”
The situation was worrying enough that Greg took the truck to a Tesla service center, hoping the problem would be investigated and fixed.
Tesla Service Blamed Window Tint
According to Greg, the service center did not agree with his explanation. Instead, he says technicians blamed the issue on window tint that had been installed two years earlier.
Greg strongly disagrees with that conclusion and believes the explanation does not make sense given how long the tint has been on the vehicle without causing problems.
He wrote, “I took it to Tesla service and they blamed it on the tints done 2 years ago.”
After another snowstorm recently hit his area and the snow began melting again, the problem returned. This time, Greg says the driver side door began opening by itself in the same way.
He wrote, “Now we have another snowstorm and the snow and ice are melting. Now my driver side door is opening on its own. They will blame it again on the tints from 2 years ago. This is a total scam.”
Greg shared a photo of his Cybertruck parked in his driveway covered in snow, showing the conditions that he believes triggered the issue.
Other Cybertruck Owners Report Similar Issues
Greg’s story quickly attracted attention from other Cybertruck owners, and several said they had experienced similar problems or similar service responses.
One owner said Tesla often blames window tint even when the situation appears unrelated.
Aaron Tyler Lummis wrote, “Tesla consistently blames the tints. However, they broke both front windows during maintenance and replaced and tinted them, so now the tint job is their responsibility. That’s how I outsmarted the system.”
His comment suggests that disagreements between owners and service centers over modifications may not be uncommon.
Another Owner Says Tesla Blamed a Sticker
Another Tesla owner shared a story involving a different vehicle but a similar service experience. He explained that Tesla blamed a small sticker for a door release problem in his Model Y.
He wrote, “They did the same to me with a 2020 Model Y. I put sticker decals on the interior door release buttons because the original label was a simple line with no indication of its function.”
According to him, Tesla claimed the sticker caused the problem even though the door release button had clearly malfunctioned.
He explained his response to the technician.
“I said, no listen buddy, I repair very complicated equipment for the semiconductor industry. In my 35 plus years of experience, the label on the button was never the part that makes the clicking noise you hear when the button is pressed.”
He later removed the sticker to prove his point.
“To humor him, I walked out, removed the 50 cent sticker, pressed the button many times before the door actually opened, and then told him to make it so that every click I hear actually releases the door.”
He concluded by saying the situation felt unreasonable.
“It was a total farce and I called them out on it.”
Stories like this have fueled debate among owners about how service centers handle problems when vehicles have been modified.
Some Owners Offer Suggestions
Not all responses were critical. Some Cybertruck owners suggested possible solutions or workarounds that might help prevent the issue.
One owner suggested using a built-in vehicle feature designed for wet conditions.
Bill Victor Arucan wrote, “I wonder if you put the Cybertruck into Carwash Mode would it help?”
Carwash Mode is designed to disable certain automatic features and seal parts of the vehicle while it is being washed. Some owners believe it might also reduce the chance of unwanted door movements in wet conditions.
Owners Joke About the Situation
While many owners took the issue seriously, others responded with humor. One group member joked about the Cybertruck’s rugged image compared to the reported problems.
Joshua Grygorcewicz commented simply, “Apocalypse ready.”
The short comment reflected the contrast between the Cybertruck’s tough marketing image and the real-world issues some owners say they are experiencing.